Description
In a usability test the users are asked to perform tasks with the device being tested. An expert records the event and takes notes on anything of interest, such as hesitation, errors, task time, navigating around etc.
Benefits
- reveals serious usability problems efficiently
- real user participation makes the results very reliable
- videotaping the event is a very efficient way of communicating the problems to the development team
When?
Then the prototype is ready to be tested.